E.S. Service & Supply
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Privacy policy

We take the protection of your personal data seriously, in line with Thailand's Personal Data Protection Act B.E. 2562 (PDPA).

Effective 22 September 2026

1. Data controller

E.S. Service and Supply Co., Ltd., 76 Moo 4, Na Phra Lan Chaloem Phra Kiat
Saraburi 18240. Phone 081-946-7166, email es_srvc@yahoo.com.

2. Data we collect

  • Quote form: your name, company, phone number, email, province and project details.
  • Website usage: pages visited, how you reached the site (e.g. Google or an ad) and cookie data, only if you click “Accept” on the cookie notice.
  • Other channels: information you send us by LINE, phone, email, Facebook or Instagram.

3. Why we use it

  • To contact you, advise you, assess your project and prepare the quotation you requested.
  • To manage our customer relationship and follow up on our services.
  • To analyse website usage and measure advertising, so we can improve the website and our services (only with your consent).

4. Legal basis

We process your data based on your consent, and to take steps at your request before entering into a contract (such as preparing a quotation).

5. Sharing

We do not sell your personal data. Data may be stored or processed by service providers we use: our CRM system (Odoo), our website and email host (Hostinger), Google Analytics and Meta (Facebook), which may store data on servers outside Thailand. These providers apply internationally recognised data protection measures.

6. Cookies

The website uses cookies needed for basic functions, and analytics and advertising-measurement cookies (Google Analytics and Meta Pixel) that only run if you click “Accept”. You can change your choice at any time using “Cookie settings” at the bottom of every page.

7. Retention

We keep data only as long as needed for the purposes above or as required by law, then delete or anonymise it, or sooner if you ask us to delete it.

8. Your rights

You may request access to and a copy of your data, correction, deletion, restriction, portability, object to processing, and withdraw consent at any time. You may also complain to the Personal Data Protection Committee. Contact us at es_srvc@yahoo.com or 081-946-7166.

9. Changes

We may update this policy from time to time. The latest version and its effective date will always be shown on this page.

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